AI Receptionist
An AI receptionist answers when you can't.
Busy with a customer, driving, or working with both hands? An AI receptionist can pick up a call you cannot answer. It answers common questions and finds out what the caller needs.
You keep your regular business number. Customers call you the same way they do today.
The AI receptionist comes with the Website + AI Receptionist and Website + AI Receptionist + SEO packages. The basic Website package does not include it.
Available after setup confirmation
The AI receptionist becomes available after we confirm the setup with you: how calls reach it, the information it may use and the date it goes live. Until we confirm that, it is not active. The counting of call minutes and the 80- and 100-minute alerts start together with the confirmed setup.
How it works
Four steps from a ring to a request.
- 1
A customer calls your regular number
Your phone rings as usual. If you can, you answer it yourself.
- 2
A missed call can go to the AI receptionist
A call you do not pick up can be forwarded to the AI receptionist. The caller does not dial a different number or press menu buttons.
- 3
It answers from the information you provide
The receptionist speaks English and answers from the information we prepare together. It can explain your services, your business hours or the sample prices you give it.
- 4
It records the request for you
If a decision or a callback is needed, it finds out why the person called and asks for the contact details you need. We confirm how the information reaches you, and the exact setup, when the service goes live.
Call forwarding is set up with your phone provider. We help you check what your provider offers and whether any fees apply.
Answers
What the receptionist can tell your customers.
We prepare the content around your business. When your services, prices or hours change, the information needs to be updated.
- Which services you offer.
- When you are open and where to find you.
- The prices or pricing rules you give it in advance.
- How booking works at your business.
- What details you need for a callback.
A recorded request
A request instead of a missed call.
A caller can explain why they are calling and leave their contact details. A recorded request might look like this:
- Reason for the call
- wants a repair appointment, the check engine light is on.
- What the caller wants
- the next available appointment.
- Next step
- call back and confirm the details.
A conversation instead of "press one"
Callers say what they need in their own words. The receptionist can ask follow-up questions and answer from the information you prepared. At the start of the call it introduces itself as an AI receptionist.
What stays with you
The AI receptionist helps with common questions and with taking a request. You confirm the final price, any custom job, and any appointment time that has not been checked in your own calendar.
If it does not have enough information, it should ask the caller to clarify or pass the request on to you.
- Automatic appointment booking and connection to a booking system are not part of the service.
- Integration with a CRM or other systems is not part of the service.
- The AI receptionist does not replace you or your staff, and it does not replace professional judgment.
Examples
By industry.
Illustrative situations, not references from specific clients. We always set the scope around your business.
Beauty salons and spas
You are in the middle of a treatment and the phone rings. The AI receptionist can say when you are open and which treatments you offer, and record the caller's name, number and which treatment they are interested in. You call back when your hands are free.
Hair salons and barbershops
Your chair is full and you are holding scissors. The AI receptionist can give your hours and address, say whether you take walk-ins (if you tell it so), and record a request for an appointment.
Landscaping and garden design
You are on a customer's property with no signal and no time. The AI receptionist can record the caller's name, number and a short description of what they have in mind, and you call back.
Auto repair shops
The mechanic is under a car. The AI receptionist can give your hours and the prices you provide, and ask for a name, a phone number and the make of the car. You confirm the job details and the appointment time.
Dental hygienists
Use is strictly administrative: it can give your office hours, your address and the service information you approved, and record a request to be contacted. It does not give health advice and does not judge how urgent a health issue is.
Setup
From the first conversation to the first call.
- 01
Agree on the scope
Together we decide what the AI receptionist should say and what it should not.
- 02
Send your information
You provide your services, business hours and answers to common questions.
- 03
Set up and test
We set the AI receptionist up for your business and test it together.
- 04
Approve
You approve the answers and the behavior.
- 05
Connect calls and go live
You set up call forwarding for your number and the AI receptionist starts taking calls. We confirm how call information reaches you when the service goes live.
The 10-day timeline covers the website preview. Setting up call forwarding and any custom integration are scheduled separately. The AI receptionist is set up for you after you order and is available after setup confirmation. We confirm how calls are handed off and the exact setup before it goes into service. The AI receptionist comes with a monthly allowance of call minutes and is available after setup confirmation. The exact terms are on the pricing page. Prices and terms are on the pricing page.
FAQ
Before you decide.
Do I have to change my phone number?
Can I still answer calls myself?
Where do its answers come from?
Can it book an appointment?
How do I get the information about a call?
How much does it cost?
Can a dental hygienist use it?
Focus on your customers. Let the AI receptionist cover the phone.
Together we prepare the information about your business and agree on when the receptionist should answer calls. Pay only after you approve your website.